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Understand eligibility, timelines, and processing rules for refunds and chargebacks.
Refund eligibility depends on the supplier fare rules, ticket type, and service category. Some bookings may be partially refundable or non-refundable, and service fees may not be refundable.
If a refund is approved, processing timelines vary by payment method and issuing bank. Chargebacks should only be raised after contacting support to avoid delays or disputes.
Please review refund rules before making changes, or contact us for guidance.